All transactions (such as bookings and their amendments) are subject to the terms and conditions of Earth Park Asia Sdn. Bhd. (1247665-K) located in Sabah, Malaysia.

  1. All guests, visitors and helpers agree to follow the Earth Park rules. In extreme cases (for example, repeated infringement of third party rights or integrity despite multiple reminders), we reserve the right to exclude people from Earth Park without a refund.
  2. A booking is only binding after full payment in advance.
  3. If, after a binding booking, the booking is canceled – irrespective of any urgent reasons – there is no right to a refund.
  4. If a binding booking is unilaterally canceled by the organizer and the stay has not yet started, there is a right to a full refund. However, this obligation extends only to previously granted and prepaid benefits and not beyond.
  5. Transfer and other payment fees are fully borne by the respective client.
  6. All information on this website is provided without guarantee and subject to mistakes or changes.
  7. No liability is assumed (integrity, valuables). Everyone is responsible for themselves and their children according to common sense and takes care of their fellow human beings.

For your information, please note our Frequently Asked Questions.